When Chris was nine years old, his mother discovered that he could not see properly through his left eye. She took him to see his Uncle, who was an optician at the time. Chris felt so inspired by and in awe of the whole process that he quickly decided that he wanted to be an optician too. Thirteen years later, in 1982, he qualified as an optometrist.
Nicola was seventeen when she decided to become an optician. She moved away from home in Northern Ireland to attend Glasgow Caledonian University and qualified as an optometrist in 1998. In 2017 she qualified as an Independent Prescribing Optometrist.